Monday, August 21, 2017

10982: Supporting and Troubleshooting Windows 10

About this course

This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them.


Before attending this course, students must have:

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).

  • Microsoft Active Directory Domain Services (AD DS) principles.

  • Understanding of the Public Key Infrastructure (PKI) components.

  • Windows Server 2012 R2 fundamentals.

  • Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2.


More from Microsoft and Tech Bytes
MCSE Windows

MCSA Windows 10

News -  Information from Born to Learn on next exam to complete MCSA

Windows 10 Courses

MCSE Windows 10 Courses
20698 Installing and Configuring Windows 10
20697-1B: Installing and Configuring Windows 10
20697-2B: Deploying and Managing Windows 10 Using Enterprise Services
20695C: Deploying Windows Desktops and Enterprise Applications
20696C: Administering System Center Configuration Manager and Intune

Additional Windows 10 Courses
20694 Virtualizing Enterprise Desktops and Apps


10961 (5 days) Automating Administration with PowerShell 3.0
10325 (5 days) Automating Administration with PowerShell 2.0
10962 (3 days) Advanced Automated Administration with Windows PowerShell®

PowerShell 101 Online

PowerSHell Keyboard Shortcuts

Windows 10 Updates

Build 16215 - Windows 10 Fall Creators Update

Action Center with Fluent Design System

Build 15063 Update – Creator
image image

NOTE:New Start Settings and Settings Replaces Control Panel

Build 14393 Update – Anniversary

Windows 10 Icons

image_thumb31_thumb image_thumb1_thumb

NOTE: Click Notifications Icon to bring up Action Center

image_thumb5_thumb image_thumb3_thumbimage_thumb21_thumb

NOTE: All Apps Icon located above Start


NOTE: Task View located to the right of search or Cortana in tablet view

Remove Cortana from Taskbar


Shutdown and Restart – Click Power Icon


Course Outline

Module 1: Implementing a Troubleshooting Methodology
Windows Editions – Business
Windows Editions – Home vs Pro
Windows Requirements and Upgrade Specifications

DART - Diagnostics and Recovery Toolset 10

Hello – Biometric Sign-in
Hello for Business

Win 10 Keyboard Shortcuts (Microsoft – pick windows 10)

How to Use Search – KQL

Module 2: Troubleshooting Startup Issues
Windows RE - Windows Recovery Environment
Boot Menu
Last Know Good (Legacy)

Microsoft BitLocker Administration and Monitoring
BitLocker FAQ
BitLocker GPO

Module 3: Troubleshooting Hardware and Device Drivers

USB Device Tree Viewer V3.0.3

Microsoft Update Catalog

Turn Off Driver Updates

VHDX Explorer – View Corrupt Files

SSD and Defrag (Windows 8 Issues)

SSD and Trim

How to Prevent Windows from Automatically Updating Specific Drivers

Module 4: Troubleshooting Remote Computers

Remote Desktop

Remote Assistance


Module 5: Resolving Issues with Network Connectivity Issues

Common IP Troubleshooting Commands via PowerShell

IE Dev F12

Six Ways To Change Network Location


IPv6 for the Windows

Module 6: Troubleshooting Group Policy

GPO Search
GPO SpreadSheet

WinRM via GPO

How to create and manage the Central Store for Group Policy Administrative Templates in Windows

Server 2012 – Import Windows 10 ADMX GPO
Group Policy ADMX Syntax Reference Guide

Popular GPOs

Change Driver Installation Security for Printers Deployed

How to Prevent Windows from Automatically Updating Specific Drivers

Install printer without being administrator

Configure Computer Policy to Allow Non-Administrators to Install Specific Devices

Group Policy and Internet Explorer 11


Module 7: Troubleshooting User Settings

Accessibility in Windows 10

Application Remoting and the Cloud – Future of UE-V and RemoteApp

RSAT – WIndow Server Tools

How to Fix a Corrup User Profile in Win 10

Copy Profile (Legacy - Windows 7)

Disappearing Folder Redirection Issues (Legacy - Windows 7)

Remove defaultuser0

Module 8: Troubleshooting Remote Connectivity

VPN PowerShell

Add Users to Local Administrator Group

Get-LocalAdmin - Gallery Script Testing Good

Deploying DirectAccess


Module 9: Troubleshooting Resource Access Within a Domain

Print Management

Windows 10 Dynamic Access Control Overview
Enable Claims Support in Windows Server 2012 Active Directory
Use Active Directory Claims for Windows Server 2012 File Service Access Control


Module 10: Troubleshooting Resource Access for Non-Domain Clients

Work Folders

Work Folder PowerShell (Change Sync Settings)

Work Folders compared to other sync technologies

Work Folders vs. One Drive


One Drive Character Limit

OneDrive Files On-Demand is rolling out to Windows Insiders in the Fast ring who are on Build 16215

OneDrive Pricing



Module 11: Troubleshooting Applications

Office 365

ACT - Application Compatibility Toolkit

WADK - Windows Assessment and Deployment Kit

IE Enterprise Mode

Stay up to date with Enterprise Mode for Internet Explorer 11

Edge Tools (IE too)

Group Policy ADMX Syntax Reference Guide

Ole Calc

Cortana in the EnterPrise

MSIEXEC in Safe Mode

Edge Developer Site (old)

Application Remoting and the Cloud – Future of UE-V and RemoteApp

Module 12: Maintaining Windows 10



Windows 10 update history

Windows 10 Anniversary Update – Aug 2016

Group Policies – Only Windows 10 Enterprise and Education Editions

Diskspd Utility: A Robust Storage Testing Tool (Replaces SQLIO)

Windows Update for Business

Module 13: Recovering Data and Operating System

Restore Points
Auto Create Restore Points

File History Explained (Technet Windows 8)

Windows 10 hardware development overview

Windows Imaging and Configuration Designer (TechNet Article)

Download Windows Imaging and Configuration Designer (MSDN)

WADK (previously WAIK)

USB Bootable Tool

How to Create a Bootable USB Stick or a Bootable DVD for Windows 10
(Home, Pro or enterprise)

USB EnterPrise Bootable Tool – IDC

Windows USB/DVD Download Tool (Enterprise ISO required)


Debugging Tools

Surface as a Service



Update History

Release History

What’s New in

Help: I Got Hacked. Now What Do I Do? Part I/II

Manage OS to Microsoft Services in Windows 10

Free Books

Windows 10 and more

Free ebook: Windows 10 IT Pro Essentials Support Secrets

More Tools

Utility Page (USBView)

Windows performance recorder
Download the Windows ADK for Windows 10

Windows PE

This App Can’t Open Error Fix

Storage Spaces


Mark Russinovich - Windows Troubleshooting
Sami Laiho – Windows Internals
Sami Laiho – Windows Secure Kernel

Monday, August 14, 2017

20339-2A:Advanced Technologies of SharePoint 2016

Course Details

Advanced Technologies of SharePoint 2016

About this course

This five-day course will teach you how to plan, configure, and manage the advanced features in a SharePoint 2016 environment. The special areas of focus for this course include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. This course also focuses on social computing features, productivity, and collaboration platforms and features. Students also will learn about business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. This course also covers how to develop and implement a governance plan, and how to perform an upgrade or a migration to SharePoint 2016.

This is the second in a sequence of two courses for IT Professionals and is aligned with the SharePoint 2016 IT Pro certification.Audience profile

The course is targeted at experienced IT Professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations either in a data center or in the cloud.

Students typically should have more than four years of hands-on experience* planning and maintaining SharePoint Server and other core technologies upon which SharePoint depends, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

Students should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or have gained equivalent knowledge and experience before taking this course.

The minimally qualified candidate typically:

  • Has a working knowledge of, and preferably hands-on experience, with Microsoft SharePoint Online.

  • Has broad familiarity with SharePoint Server workloads.

  • Has experience with business continuity management, including data backup, restoration, and high availability.

  • Has experience with authentication and security technologies.

  • Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint Server space that includes document management, content management, and search.

Suggested Classes

20339-1 – Core Solutions of Microsoft SharePoint Server 2016
20339-2 – Advanced Solutions of Microsoft SharePoint Server 2016
55234 (5 Day) SharePoint 2016 Site Collections and Site Owner Administration

Office 365
20347 (5 Day) Enabling and Managing Office 365

MCSA: Windows Server 2012

20410 – Installing and Configuring Windows Server 2012
20411 – Administering Windows Server 2012
20412 – Configuring Advanced Windows Server 2012 Services

MCSA: SQL Server
10774 – Querying Microsoft SQL Server 2012
10775 – Administering Microsoft SQL Server 2012 Databases
10777 – Implementing a Data Warehouse with Microsoft SQL Server 2012


10961 – Automating Administration with PowerShell 3.0
10325 – Automating Administration with PowerShell 2.0

A+, Network+, Security+

Certification – SharePoint MCSE

Certification and exam offers


TEchBytes - MCSE SharePoint 2016


More from The Cloud Engineer’s Companion Site

Index of Windows PowerShell cmdlets for SharePoint 2016

Course Outline

Module 1: Introduction to SharePoint 2016

More from The Cloud Engineer
SharePoint Features Comparison

What is Deprecated or Removed in SharePoint 2016

New and improved features in SharePoint Server 2016 

Software boundaries and limits for SharePoint 2016

Hardware and Software Requirements

SharePoint 2016: What is in it?

MinRole Services

Streamlined Topologies and MinRole in SharePoint 2016 (Part 1)
Streamlined Topologies and MinRole in SharePoint 2016 (Part 2)

Module 2: Introduction to hybrid scenarios for SharePoint 2016

Office 365 Roadmap

Office 365 Licensing

Hybrid for SharePoint Server 2016

SharePoint Server 2016 hybrid configuration roadmaps

Hybrid Search Models (2013)

Cloud SSA 2016

AD FS 2016

Introducing #AzureAD Pass-Through Authentication and Seamless Single Sign-on


Transparent operations from Office 365 – Uptime

Module 3: Designing business continuity management strategies

Database types and descriptions in SharePoint Server 2016

Supported high availability and disaster recovery options for SharePoint databases

Create a high availability architecture and strategy for SharePoint (2016)

Setting up SharePoint Disaster Recovery Sites with SQL AlwaysOn

Combining Disaster Recovery Farms with SQL Redundancy for SharePoint with SQL Server AlwaysOn

Manage the Distributed Cache service in SharePoint Server 2016

Configuring a Highly Available Workflow

VMWare (2010)

Operations for SharePoint Server 2016

Backup, Restore, Move, Rename, or Manage Service Application Databases

Best Practice Virtualization (sp2013)

SharePoint 2016 Managing Central Administration web Application – Provisioning and Unprovisioning

Backup Documents Using SharePoint Designer

Archive List example (2010/2013)

Document farm configuration settings in SharePoint Server 2016

Module 4: Planning and implementing Business Connectivity Services and Secure Store Service

Configure the Secure Store Service in SharePoint Server 2016

Overview of Business Connectivity Services security tasks in SharePoint 2016

Creating an External Content Type with SharePoint Designer 2013

BCS Setup via PowerShell

Module 5: Configuring productivity services for a SharePoint 2016 deployment

SharePoint Apps or Add-ins? (MSDN)

SharePoint Add-ins (MSDN)

Administer Access Services in SharePoint Server 2013

Latest on Access Services

Module 6: Managing solutions in Microsoft SharePoint 2016

Transform Solutions into Add-ins

Sandbox Solutions Deprecation

Site Collection Features

Site Features

Sandboxed Solutions – Metrics

SharePoint Feature Administration and Clean Up Tool (2016 ok)

Extract a WSP Solution (SharePoint 2010)

SPFx - The SharePoint Framework—an open and connected platform

Installing the SPFx Fantastic 40 WebParts

Module 7: Connecting people

User Profile Service

AD Mappings (2013)

Organization profiles are deprecated in SharePoint Server 2013

Microsoft Identity Manager


MIM - Microsoft Identity Manager – Right Option Chart

Deploy a new Microsoft Identity Management (MIM) server

Overview & Setup of MIM Configuration as External Identity Manager in SharePoint 2016

SharePoint 2016 User profile Service Step by Step: Configuration of MIM 2016

MIM Series Supporting SharePoint

Multi Domain MIM

Sync Issues AD Import / MIM

Community Site

Community Site Badge Bug

Customize Your Badge

Manage Community Membership

More From The Cloud Engineer on UPSA

More from

Githup Toolkit (Warning Test First!) – outdated

Module 8: Planning and configuring web content management

Product Catalog (2013)

Product Catalog Setup (2013)

Site Templates

Machine Translation (2013)

SharePoint Variations  (2010)

List of Agents

Great Looking SharePoint Sites

Module 9: Planning and configuring Enterprise Content Management

eDiscovery and In-place Holds (2016)

Search for Sensitive Content (2013 2016 O365)

eDiscovery and DLP Query (2016)

eDiscovery Exchange 2016 Setup

Compliance Center (O365)

Document Sets (2010 – 2016)

Version History (2016)
Basics  |  Buyer Beware  |  Will I Run Out of Space? | Version History vs. Track Changes

Move documents to a different library without losing version history – Explorer

Move documents to a different library without losing version history – Site Content and Structure, PowerShell or SharePoint Designer

How to Ensure that Users are Prompted for Document Metadata in Office 365 and SharePoint 2016

Video (2013 – 2016)

Record Center - Differences between a records archive and in-place records

Site Archiving (good article on site archive options)

Module 10: Planning and configuring business intelligence solutions


Configure Excel Online administrative settings

Configure Office Online Server for SharePoint Server 2016

Adding Excel Services Capabilities to a SharePoint 2016 Farm

Power Pivot Authentication and Authorization

PowerPivot Add-in

Deploying SQL Server 2016 PowerPivot and Power View in a Multi-Tier SharePoint 2016 Farm (Step by Step)

SharePoint 2016 Visio Service Application, Step By Step Guide

Visio – Stencils contain more than 300 icons including SharePoint

SSRS Future

More from The Cloud Engineer

Module 11: Planning and configuring productivity and collaboration

More from The Cloud Engineer

Excel Service Changes to Excel Online

Access Services Supported but …

OneDrive Sync

Workflows on SharePoint 2016 (2010 2013)

Working with Web Services in SharePoint 2013 Workflows using SharePoint Designer 2013

Configuring a Highly Available Workflow in Workflow Manager 1.0

InfoPath 2013

More on Workflows from thecloudengineer

Module 12: Upgrading and migrating to SharePoint 2016

Upgrading and Migrating

Document farm configuration settings in SharePoint 2016

Checklist (SharePoint 2013)

Planning Worksheets for SharePoint (2013)

Update Databases to SharePoint 2016

Update Content Databases to SharePoint Server 2016

Upgrade Service Applications to SharePoint Server 2016

Moving a Site


Search First Migration

SharePoint 2010 to 2016

ZDP - Zero Downtime Patching

ZDP - SharePoint Server 2016 – Video
ZDP - SharePoint Server 2016 – Diagram with Steps

ZDP in SharePoint Server 2016

ZDP with SharePoint Server 2016 Start to Finish


NOTE MinRole is not required as per video, reboot after binaries or patch install


Posters - Technical diagrams for SharePoint (2013 2016)

Feature Pack 1 – New Shared MinRoles

Check Patch Level

Track Changes in Word 2016

Manage the Distributed Cache service in SharePoint Server 2016

Troubleshooting Tools for SharePoint

Books and Videos